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Why Pharmacists are not Dispense Prescription Order?

Maybe you are thinking about why some pharmacies do not dispense your prescription orders yet you have a valid document. Do not worry so much about it because there are reasons to correlate to your situation. Some pharmacists are careful and follow the regulation so much that is why your prescription was not filled.

Usually, after the patient went to see a doctor, the doctor gives him a prescription order to be filled by the pharmacist for his treatment. The patient goes to the pharmacy and buys the necessary drug/s there. But before the drug will be dispensed, there are things that should be considered most by pharmacists before dispensing the order. 


The determination of the pharmacist shall be like these:
  1. The pharmacist or pharmacy technician reads and interprets the prescription order in the way the doctor wanted for the therapy. Thus, the right interpretation of the drug should be done to give the right medicine. Sometimes the inscription of the doctor was hastened-like and cannot be understood by the pharmacist, but because of his experience and expertise about drugs, he can assess what drug is being ordered by the doctor. He can ask the patient about his ailment and transcribe the direction to the patient to correlate what drug is ordered, the dosage or dosage form and others. However, when the doctor's handwriting was not good and the details of the drug were incomplete or the direction to the patient stated only “as directed”, the pharmacist shall not dispense the prescription order.
  2. The prescription order is not FDA approved, thus, the prescription will not be filled.
  3. The prescription order is a dangerous drug, whereas the ordinary prescription is not appropriate for it or the information about the doctor especially his S2 no. is not written or the prescription is not in triplicate copy.
  4. The age, weight and condition of the consumer are not appropriate for the written order. For example, overweight gave an underdose of drugs.
  5. The drug is out of stock, no stock, unavailable or not yet available.
  6. The drug prescribed is under drug recall or comprised status.
  7. The drug is not available in the country where you are staying and can be bought abroad.
  8. Drug condition and storage will be compromised when dispensed, especially when the home patient is far and the drug needs to be in a refrigerator or 2-8 °C condition.
  9. Improper prescription order and lacking of the patient's information or doctor's information and signature.
  10. Laws and regulations interfere with the dispensing of drugs, especially those under the FDDC Act and dangerous drugs.
  11. The pharmacist is not available for the meanwhile so no authorized personnel can fill the prescription.

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